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Refund Policy

Clear and transparent guidelines on refunds, cancellations, and subscription management.

Last updated: August 10, 2026

Important Notice

Invest With Expert provides research and advisory services. All subscription fees are for access to research content, analysis, and insights — not for guaranteed investment returns. Please read this policy carefully before subscribing.

1. General Refund Policy

We strive to provide the highest quality market research and advisory services. Our refund policy is designed to be fair and transparent for all subscribers.

All subscription fees paid to Invest With Expert are generally non-refundable once services have been accessed or delivered. Exceptions apply as described in this policy.

2. Eligibility for Refund

You may be eligible for a full or partial refund under the following circumstances:

2.1 Technical Issues

  • •Complete inability to access our platform for more than 72 consecutive hours due to technical issues on our end
  • •Non-delivery of subscribed services due to a system failure attributable to us
  • •Duplicate payment charged for the same subscription period

2.2 Billing Errors

  • •Incorrect amount charged compared to the agreed subscription price
  • •Unauthorized charge or payment processing error
  • •Subscription renewed after you had cancelled (if cancellation was confirmed)

2.3 Service Not as Described

  • •If the service provided is materially different from what was described at the time of purchase
  • •In such cases, please contact us within 7 days of the issue to report the discrepancy

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • •Change of mind after subscribing and accessing the research content
  • •Dissatisfaction with market performance (research quality ≠ market outcome)
  • •Failure to cancel before a renewal date
  • •Partial use of a subscription period
  • •Requests made after 7 days from the date of the billing issue
  • •Violations of our Terms & Conditions resulting in account suspension
  • •Claims based on expected investment returns (we provide research, not guaranteed returns)

4. Cancellation Policy

4.1 How to Cancel

You can cancel your subscription at any time by:

  • •Emailing support@investwithexpert.com with your registered email and subscription details
  • •Calling us at +91 92580 08629 during business hours (Mon–Sat, 9AM–6PM IST)
  • •Submitting a cancellation request through your account dashboard (if available)

4.2 Effect of Cancellation

  • •Access to services continues until the end of the current billing period
  • •No charges will be made after the cancellation is confirmed
  • •Cancellation does not entitle you to a refund of any unused subscription days

5. Refund Process

If your refund request is approved, here is what to expect:

  • •Submit your request at support@investwithexpert.com with your name, email, and payment details
  • •Our team will review and respond within 3–5 business days
  • •Approved refunds are processed within 7–10 business days
  • •Refunds are credited back to the original payment method used
  • •Bank processing times may add an additional 2–5 business days

To speed up the process, include your transaction ID, registered email address, and a brief description of the issue in your refund request email.

6. Dispute Resolution

If you believe you have been incorrectly charged or are dissatisfied with our refund decision, you may escalate the matter by writing to our grievance officer atsupport@investwithexpert.com. We are committed to resolving all disputes fairly and promptly.

7. Contact for Refund Queries

Invest With Expert — Support Team

Email: support@investwithexpert.com

Phone: +91 92580 08629

Hours: Monday–Saturday, 9:00 AM – 6:00 PM IST